Villages of All Seasons Miniature Online Shop - Return Policy
At Villages of All Seasons, we want you to be completely satisfied with your purchase. If you are not satisfied, we gladly accept returns under the following conditions:
Return Conditions:
- Return Period: Returns must be made within 14 days of the purchase date.
- Original Packaging: Items must be returned in their original packaging.
- Condition: Items must be in new and unused condition.
Return Shipping:
- Buyer Responsibility: Return shipping costs are the responsibility of the buyer.
- Shipping Method: We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
How to Initiate a Return:
- Contact Us: Before returning your item, please contact our support team at support@villagesofallseasons.com to receive return instructions via email.
- Return Authorization: Ensure you receive a return authorization via email before sending back your item.
We appreciate your understanding and cooperation. Our goal is to ensure you have a delightful shopping experience with Villages of All Seasons. If you have any questions or need further assistance, please don't hesitate to reach out to us at support@villagesofallseasons.com.
Non-Acceptance of Exchanges:
- No Exchanges: We do not accept exchanges. If you wish to exchange an item, please return it for a refund and place a new order for the desired item.